Return Policy

Cancellation

We accept order cancellations before the product is shipped or produced. If you cancel your order within this period, you will receive a full refund. We cannot cancel orders once the product has been shipped.

Returns (if applicable)

We accept returns for our products. You have the right to request a return within 14 days of receiving your item.

To qualify for a return, your item must be unused, in the same condition as you received it, and in its original packaging. A receipt or proof of purchase is required to complete your return. Please do not send your purchase directly to the manufacturer.

Refunds (if applicable)

Once we receive and inspect your returned item, we will send you an email to confirm receipt. We will also notify you if your refund is approved or rejected. If approved, your refund will be processed, and a credit will be automatically applied to your credit card or original payment method within a few days. The refund processing period is 1–5 days.

Late or Missing Refunds (if applicable)

If you have not received your refund yet, please first check your bank account again. Then contact your credit card company—refunds may take time to be officially posted. Next, contact your bank, as there is often a processing period for refunds. If you have done all of this and still have not received your refund, please contact us at support@giftgiverss.com.

To obtain the return address, please contact our Customer Service at support@giftgiverss.com.